Practice Management: Complaints, Grievances, Quality Improvement...OH MY!
Virtual
Wednesday, December 13, 2023
1:00 PM - 2:00 PM
iCalendar
Eastern Standard Time
Practice Management Live Webinar Series:
Practice Management: Complaints, Grievances, Quality Improvement...OH MY!
Wednesday, December 13, 2023
1:00 – 2:00 PM EST
Learners can expect to gain knowledge of the differences between complaints and grievances while learning practical ideas to incorporate patient experiences into quality improvement efforts.
Presenter(s):
Michelle Tuckerman, MBA, BSN, RN, CPHRM, CPPS, Risk Consultant, Risk Management and Analytics, Coverys
Approved for 1 AMA PRA Category Credit(s)™
Registration FREE
Questions can be submitted during the session or in advance at rblake@msms.org.
Statement of Accreditation
The Michigan State Medical Society (MSMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
AMA Credit Designation Statement
The MSMS designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.