Practice Management: Office Management Efficiencies and Process Improvements


Virtual  
Wednesday, October 14, 2026 1:00 PM - 2:00 PM   iCalendar

Practice Management Live Webinar Series:
 Office Management Efficiencies and Process Improvements
Considerations for Incorporating Automation and AI
Wednesday, October 14, 2026
1:00 – 2:00 PM EST  

 

Today’s healthcare offices face increasing administrative demands, staffing pressures, and rising patient expectations.  This session is designed for healthcare practitioners and office managers seeking practical strategies to streamline workflows, reduce manual tasks, and improve accuracy through thoughtful process improvement and emerging automation tools.  Attendees will explore real-world considerations for incorporating AI and technology in scheduling, billing, documentation, and patient communication—while maintaining compliance, data security, and a strong patient-centered focus.

Presenter(s):
Jessica Fleet, CPA, CHFP, Principal, Maner Costerisan
Sarah Jennings, CPA, CFE, CAE, Principal, Maner Costerisan

Approved for 1 AMA PRA Category Credit(s)™

New member benefit:  All active MSMS members receive FREE CME, click here to join MSMS. 

Registration Fees: 
Members – FREE
Active Emeritus - FREE
Emeritus/Retired/Life - $25
Non-members - $25
Non-Member Office Staff - $25
Member Students and Residents – FREE

Statement of Accreditation
The Michigan State Medical Society (MSMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

AMA Credit Designation Statement
The MSMS designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Location

Virtual  

For More Information

Contact: MSMS Education Department at educationdept@msms.org or 517-336-5790